Gotoke FAQ
1. Where can I buy Gotoke products?
The most efficient way to purchase Gotoke products is from our official website. There are also plenty of smoke shops sell Gotoke products.
2. What is the glass dab rig made of?
Gotoke products are made of Strong Borosilicate Glass and Quartz Glass.
3. Where are you ship from?
We ship from California to all USA states. 100% well packaged, fast and discreetly delivery!
4. Do you ship overseas?
No, we do not ship overseas at the moment. We only ship to USA and Canada, other countries for shipping can be discussed over phone/email.
5. How can I clean my glass pieces and accessories?
Cleaning your glass dab rigs in a pinch with alcohol, lemon juice or coarse salt, then shake it, remember to rinse your smoking glass in warm water. You will get a clean, sparkling water pipe in 30 seconds.
6. Is the Gotoke glass pieces dishwater safe?
We really don’t recommend putting it in the dishwasher as the resin will never come out.
7. How long will it take to get my package?
It usually takes 2-3 business working days for shipping over the states. We will proceed all orders from Monday to Friday, and out of work on holidays.
8. What forms of payment does Gotoke accept?
We accept paypal, sezzle and offline payment way. Contact service@gotokestop.com for assitance.
9. Does Gotoke have a local store?
No, Gotoke does not have a brick and mortar location. But we hope this changes in the future!
10. Does Gotoke provide wholesale cooperation?
Of course! Contact our manager Gloria@gotokestop.com for discussing more details about wholesaling Gotoke products. You could learn more about purchasing Gotoke products wholesale here. If you still have any other questions, pls email to us. We will be happy to assist you within 12 hours.